Comments on: Overpriced best-sellers: how does Apple do it?

By: Customer Relationship Management

Customer Relationship Management — Fri, 03 Jun 2011 12:00:58 +0000

Apple is reportedly planning to shepherd its existing iTunes subscribers into the company’s upcoming iCloud service, by initially offering them to make the online pilgrimage at no cost.

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By: Carolyn Thomas

Carolyn Thomas — Wed, 11 May 2011 23:30:23 +0000

I’ve had the same experience with Mac customer service here, Kate. My local guys seem to live, breathe, eat and sleep Macs, unfailingly curious and generous.

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By: Kate

Kate — Wed, 11 May 2011 12:18:19 +0000

My first Mac was a second hand 512k with a dot matrix printer which cost a grand total of $2,500. Mac is essential for anyone in publishing but I can’t imagine using anything else, even though the hard drive on my iMac desktop recently crashed.

I think a big part of the attraction, apart from design and ease of use, is brilliant customer service. If you have a problem you can go in and get it assessed at no charge and when you buy a new product you get one-on-one help to set it up.

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By: Tech Guy

Tech Guy — Mon, 25 Apr 2011 14:04:32 +0000

I don’t get it. For half the price you could get a perfectly good laptop that does the job. Only difference, the PC doesn’t have the “cool” factor that seems so important to so many.

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By: Ramon

Ramon — Sat, 23 Apr 2011 14:53:18 +0000

I too am one of those Mac “enthusiasts”. I think those
“I’m a PC” ads somehow got it right. Macs are cool to use, let’s face it…😉

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